AI Field Service Management Software Australia & New Zealand
The simplest way to run your field service business. Streamline team dispatch, automate SafeWork SWMS compliance, and sync invoices directly with Xero & MYOB in one click.
Trusted across Australia & New Zealand
Financial API Integrations
Direct 2-Way Sync with Your ERP & Accounting Suite
Connect your field operations seamlessly across Australia’s leading enterprise ERPs and accounting systems.
Tailored for Your Team
2 Simple Ways to Fit Your Business
Choose the setup that matches your team size and job complexity. Simple, fast, and easy to use from day one.
Residential Field Solutions
Built for home service calls, on-site quoting, instant doorstep payment collection, and direct homeowner communication.
- ✓Instant On-Site Quoting: Build professional quotes on-site and capture digital sign-off immediately.
- ✓Doorstep Payment Capture: Collect credit card payments on-site with 1-click Xero & MYOB invoice sync.
- ✓Voice AI Field Notes: Hands-free voice notes from the ute so no unbilled fittings are ever forgotten.
- ✓Parts & Material Tracking: Track job materials and mobile barcode scans instantly with automated profit markups.
Enterprise Operations Solutions
Built for multi-team trade contractors, tier-1 commercial construction, asset servicing, and strict regulatory compliance.
- ✓Subcontractor Portal: Track subcontractor licenses, insurances, and SWMS before granting site access.
- ✓Asset Lifecycle & SLA Tracking: Manage complex plant equipment, asset history, and AS 1851 / AS 1735 compliance.
- ✓Intelligent AI Route Dispatch: Multi-branch dispatcher board matching technician tickets & service zones.
- ✓Custom API & Multi-Entity Sync: Connect ERPs, multi-entity accounting software, and custom data pipelines.
Operational Friction vs Solution
Stop Leaking Profit Across Field Operations
Paper dockets, unbilled parts, and wasted transit hours cost field service businesses 3% to 5% of gross revenue annually.
Lost Job Dockets & Materials
Unrecorded inventory, unbilled extra labor hours, and lost paper dockets bleed profitability across completed jobs.
✓ Etaprise SolutionInstant mobile job completion with barcode part scanning & digital customer signature capture on site.
Unoptimized Route & Dispatch Friction
Field technicians lose 45+ minutes daily driving back-and-forth across town due to unoptimized job boards and manual dispatching.
✓ Etaprise SolutionAI smart dispatch board groups jobs by location and skill set, cutting non-billable transit downtime by 22%.
WHS Audit Exposure
Paper safety forms get damaged or signed retroactively, risking heavy regulatory fines during compliance audits.
✓ Etaprise SolutionMandatory 30-second mobile SWMS sign-off before a technician can start any high-risk job site.
42-Day Payment Delays
Delayed paper invoice processing starves cash flow and creates unnecessary weekend desk stress for business owners.
✓ Etaprise Solution1-Click Xero & MYOB invoice generation cuts payment cycles from 42 days to same-day settlement.
Profit Recovery Model
Field Team Profit Recovery Calculator
See how much revenue your business recovers each year by eliminating unbilled materials and travel friction.
Estimated Annual Recovered Profit
Combines saved transit hours + recovered unbilled materials across your field team per year.
Product Capabilities
Core Platform Features
Built for Australian and New Zealand field service businesses with full compliance and accounting integration.
AI Smart Dispatch Board
Drag-and-drop job scheduling with real-time GPS tracking and intelligent skill-matching to group jobs by service zone.
Mobile SWMS Compliance
SafeWork NSW & WorkSafe VIC compliant digital SWMS templates with mandatory GPS & time-stamped mobile sign-off.
Offline Dead-Zone App
Work in mine sites, basements, and remote areas. Seamlessly syncs to cloud when reception restores.
2-Way Financial API Sync
Direct integration with Xero, MYOB, and Zoho Books. Converts completed job dockets into draft invoices in seconds.
Barcode Parts & Inventory
Scan part barcodes from mobile devices en route or on site, deducting inventory and applying pre-set margin markups automatically.
Voice AI Field Assistant
Speak job notes and materials hands-free from the field. Voice-to-invoice line items eliminate evening paperwork.
Platform Comparison
Why Businesses Choose Etaprise
Compare capabilities against legacy platforms and generic scheduling apps.
| Capability / Feature | Etaprise AI FSM | Legacy FSM Systems | Generic Scheduling Apps |
|---|---|---|---|
| AU Mobile SWMS & WHS Engine | Native Built-In (SafeWork compliant) | Complex Paid Add-On | Third-Party Forms Only |
| AI Smart Route Dispatch | Native Zone Route AI | Manual Dispatch Board | Basic Mapping Only |
| Offline Mobile Functionality | Full Offline Data Caching | Partial Caching | Requires Constant Cell Signal |
| Setup & Onboarding Time | 1-Click Overnight Import | 4 to 8 Weeks Heavy Onboarding | Self-Serve Setup |
| Barcode Parts & Inventory Tracking | Native Mobile Barcode Scan | Manual CSV Updates | Not Supported |
Proven Results
Measurable Impact Across AU & NZ
Empirical operational metrics achieved by service businesses using Etaprise.
Average Annual Profit Recovered per 8 Field Techs
Days to Invoice Turnaround (Same-Day Payment)
Reduction in Non-Billable Transit Downtime
WHS Audit Compliance Verification
Clear Answers
AI Field Service Management Software FAQs
Everything you need to know about Etaprise FSM, AI automation, compliance, and accounting integrations.
Ready to Eliminate Admin Stress & Recover Profit?
Book your 15-minute product demo today with our Australian residential & enterprise specialists.