The Etaprise AI workforce
Meet your AI employees, built for field operations.
A unified workforce of ten specialized AI employees built for field service businesses. From customer enquiries and autonomous dispatch to safety compliance and invoice reconciliation — every department has its own specialist.
Nova AI inbox triage
Customer Support - Email ( Customer Facing)
Reads every incoming enquiry, classifies it, links it to the correct customer and job, sends routine replies, and escalates unusual cases.
Zoro AI lead assistant
Sales Agent - Inbound ( Customer Facing)
Qualifies new leads, collects missing information needed for quoting, and delivers complete sales-ready opportunities to the CRM (External).
Luna AI quoting assistant
Sales Operations ( Internal )
Generates accurate quotes from approved price books and scope rules, while routing non-standard work for human approval (Internal).
Dash AI scheduling assistant
Scheduling Agent ( Internal)
Assigns jobs to the best technician using availability, skills, location, leave, and working hours without manual dispatching.
Homes AI operations assistant
Control Center Agent ( Internal)
Monitors live jobs, detects delays or operational issues in real time, automates routine actions, and alerts supervisors only when intervention is required.
Ledger AI finance assistant
Collections Agent ( Customer Facing)
Reconciles incoming payments with invoices, automates reminders, and flags failed or unmatched transactions for finance teams.
Pulse AI quality assistant
QA Agent ( Internal)
Reviews job evidence, inspections, and safety checklists, creates corrective actions, and tracks them through completion.
Sage AI knowledge assistant
Knowledge Agent (Internal)
Answers technician questions using approved company procedures and documentation, refusing to invent answers when knowledge is missing.
Indra AI management briefing
Executive Assistant ( Internal)
Produces daily executive briefings summarizing overnight activity, outstanding exceptions, operational risks, and leadership priorities.
Vector AI reporting & forecasting
Reports Agent ( Internal)
Builds scheduled management reports, analyzes operational trends, and forecasts future demand and workload from existing jobs.
Ten specialists, one operations record.
Every agent reads and writes the same jobs, customers and documents, so work handed on is work already in context.