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Field service management Software features for
Handyman Business
Discover the features of Etaprise. Click on any feature below to learn more about it.
Customer Management
Customer 360
Estimates & Quotes
Contracts
AI driven Lead Generation
Appointment management
Customer Asset Management
Work order management
AI Based Scheduling & Dispatch
Triage
Inventory Management
Dispatch Board
Job Notifications & Technician Tracking
Back Office Operations
Field Operations
Work order Tracking
Leave & Expense Management
AR based Remote Assistance
Knowledge AI
Field Parts Request
Automated Time & attendance management
Company Profile
Employee Profile
License & Certification management
Payroll management
Financials - Invoice & Payments
Vendor Management
Manage Company Process
Dashboard & Reporting
Service Performance Dashboard
Business Performance Dashboard
Technician Dashboard
Dispatcher Dashboard
Financial Performance Dashboard
Planning & forecasting Dashboard
Blogs
Beyond Tools: Cultivating Soft Skills for the Modern Handyman
Discover why soft skills are essential for modern handymen in today’s competitive market. Learn how communication, problem-solving, and customer service contribute to business success. Explore how FSM software like Etaprise streamlines operations, freeing up time for handymen to focus on cultivating these crucial interpersonal skills. Start a free trial today and excel in the handyman industry.
Green Thumb Renaissance: Capitalizing on the Growing Landscape and Garden Maintenance Demand
Explore the rising demand for landscaping and outdoor maintenance services amidst the Green Thumb Renaissance. Learn how handymen can capitalize on this trend, expand their offerings, and streamline operations with FSM software like Etaprise. Start a free trial today and cultivate success in the evolving landscape and garden maintenance market.
Community Connect: Building Local Partnerships and Collaborations with FSM Software Support
Discover the importance of building local partnerships in field service management (FSM) and how FSM software like Etaprise can facilitate seamless collaborations. Learn about the mutual growth opportunities, resource optimization, and enhanced customer service achieved through community connections. Start your free trial with Etaprise today and empower your business for success.
FAQs
General
Etaprise Handyman Business Software is a comprehensive platform designed to streamline and manage all aspects of your handyman business. It assists with scheduling, dispatch, job management, customer communication, inventory tracking, invoicing, and generating insightful reports.
- Increased efficiency and productivity: Automate tasks, optimize routes, and manage jobs efficiently to serve more customers, reduce operational costs, and improve workflow.
- Enhanced customer service: Provide timely updates, offer a seamless experience, and build stronger relationships for increased customer satisfaction.
- Reduced paperwork and administrative tasks: Automate invoicing, scheduling, and reporting to free up your time for customer service, business development, and focusing on your skilled trade.
- Improved profitability: Increase efficiency, reduce administrative costs, track key performance indicators like job completion rates and revenue per job for better financial management and informed decision-making.
- Gaining deeper insights into your business performance: Utilize comprehensive reports and analytics to identify areas for improvement, optimize your workflow, and make data-driven decisions about your handyman services.
Features and Functionality
- Scheduling and dispatch: Manage appointments, assign jobs to handymen, optimize routes, and track their location in real-time.
- Job management: Track job progress, record materials used, capture customer signatures and photos, manage project details and service plans.
- Customer management: Store customer information, track interactions, send appointment reminders, and manage communication effectively through various channels.
- Inventory management: Track tools, equipment, and materials inventory levels, reorder supplies, manage warranties, and track usage for cost analysis.
- Invoicing and payments: Create and send invoices electronically, accept online payments, and track payment history for accurate billing and cash flow management.
- Reporting and analytics: Generate reports on job performance, handyman productivity, sales trends, customer satisfaction, and track key performance indicators like average revenue per job, job completion rates, and material usage.
- Mobile app for handymen: Access job details, update progress, capture photos, submit reports, and communicate with the office in real-time for efficient field operations.
- Skill-based job matching: Match jobs with handymen based on their skills and experience for optimal job completion and customer satisfaction.
- Integrated project management tools: Create project plans, track tasks, manage budgets, collaborate with team members, and track project progress effectively.
- Recurring service scheduling: Automate scheduling for recurring maintenance tasks like lawn care or pool cleaning for predictable income and improved customer engagement.
Yes, Etaprise integrates with various accounting, CRM, and other business tools for a unified workflow and streamlined operations.
The software is cloud-based, allowing access from any device with an internet connection for increased flexibility and remote management of your handyman business.
Implementation and Training
Etaprise is designed to be user-friendly, even for users with limited technical expertise. Comprehensive training and ongoing support are provided to ensure a smooth implementation and user adoption.
Implementation time depends on your business size and complexity. However, most businesses can be up and running within a few weeks.
Training resources typically include online tutorials, webinars, in-person sessions, and ongoing support via phone, email, and live chat to address any questions or assist with specific needs.
Cost and Pricing
Costs vary depending on the number of users, desired features, and chosen plan. Flexible options are available to fit your budget and business needs.
Etaprise mostly uses a subscription-based model, with monthly or annual fees for access.
Specific Benefits for Roofing Companies
Advanced dispatch features optimize routes, assign jobs efficiently, and provide real-time communication with handymen, improving scheduling accuracy, response times, and overall job efficiency.
Automation features handle tasks like scheduling, invoicing, and reporting, freeing up your time to focus on customer service.