Medical Device Manufacturing

Empowering Medical Device Manufacturing Companies for Peak Performance

Solutions and Capabilities for Medical Device Manufacturing

Start a free trial today

Get your team the tools they need to achieve peak performance

Field service management Software features for
Medical Device Manufacturing

Discover the features of Etaprise. Click on any feature below to learn more about it.

Customer Management

Customer 360

Know your customers like never before with Etaprise's unified customer view

Estimates & Quotes

Generate accurate estimates and quotes in seconds, empowering informed decisions and winning more service deals.

Contracts

Simplify complex service agreements and streamline workflows with our contract management features.

AI driven Lead Generation

Etaprise leverages AI to find ideal customers struggling with field service issues, automatically generating qualified leads for your business.

Appointment management

Etaprise streamlines your field service with effortless appointment booking, scheduling, and dispatch for on-time customer satisfaction.

Customer Asset Management

Etaprise empowers field service with Customer Asset Management, unifying customer insights and asset data for proactive service and deeper relationships.

Work order management

Etaprise streamlines your field service with effortless work order creation, assignment, and tracking.

AI Based Scheduling & Dispatch

Optimize field technician schedules and dispatches with AI-powered automation for your Enterprise.

Triage

Prioritize service tickets based on urgency and impact for efficient resolution in Enterprise field service software.

Inventory Management

Etaprise keeps your field service technicians equipped with the right parts, at the right time, every time.

Dispatch Board

Etaprise's Dispatch Board visualizes field service operations in real-time, empowering efficient task assignment and resource optimization.

Job Notifications & Technician Tracking

Stay informed and in control with real-time job notifications and technician location tracking.

Back Office Operations

Field Operations

Work order Tracking

Etaprise empowers field teams with real-time work order visibility, from creation to completion.

Leave & Expense Management

Streamline field service operations with efficient leave & expense tracking within your enterprise software.

AR based Remote Assistance

Enabling remote experts to guide on-site technicians in real-time using Augmented Reality

Knowledge AI

Uses AI to chat with any documents. Just upload, Ask and uncover insights

Field Parts Request

Field service technicians request replacement parts directly from the system for on-site repairs.

Automated Time & attendance management

Streamline field service with automated time & attendance tracking for accurate payroll and efficient scheduling.

Company Profile

Manage your organization's details, including contact information, Address, Bank Details, License and certifications etc.

Employee Profile

Manage your Employess details, including contact information, Address, Payroll Details, License and certifications, Skills etc.

License & Certification management

Simplify compliance and boost technician productivity with centralized License & Certification Management.

Payroll management

Streamline employee pay with automated payroll calculations.

Financials - Invoice & Payments

Manage invoices, payments, and customer finances seamlessly with our Etaprise field service solution.

Vendor Management

Streamline partnerships, track performance, and optimize costs with Etaprise's built-in vendor management for seamless field service.

Manage Company Process

Dashboard & Reporting

Service Performance Dashboard

Track all your service performances all in one place.

Business Performance Dashboard

Keepys you informed about the overall Business performance of your organization.

Technician Dashboard

Track each technician performance individually.

Dispatcher Dashboard

Etaprise field service management software's Dispatcher Dashboard offers a centralized view of all ongoing jobs and technician activity for efficient dispatching and real-time insights.

Financial Performance Dashboard

Track your company's financial information here.

Planning & forecasting Dashboard

Plan and forecast field service activities with real-time insights from our Dashboard & Reporting module.

Vehicle Profile

Manage your entire vehicle fleet – from profiles to performance – in one centralized location with Etaprise field service software.

Vehicle Service History

Track vehicle maintenance and repairs for efficient fleet operations.

Geofence

Maintain field team compliance and optimize routes with geofenced work zones.

Live Tracking

Etaprise streamlines field service with live vehicle tracking for optimized routes, real-time visibility, and improved efficiency.

Renewal Reminder

Keeps your fleet rolling with automated maintenance renewal reminders, preventing downtime and costly oversights

Fuel History

Gain complete visibility into your vehicles' usage and fuel efficiency

Fleet Management

Blogs

Articles
hardika

Data-Driven Decisions for Improved Patient Outcomes: Utilizing FSM for Powerful Analytics in Medical Device Service

Utilize FSM software for data-driven insights in medical device service, enhancing predictive maintenance, resource allocation, and compliance management. With Etaprise FSM, access real-time data capture, advanced analytics, and mobile workforce management for improved patient outcomes. Start your free trial today and revolutionize your healthcare service operations.

Read More »
Articles
hardika

Collaboration is Key: How FSM Software Improves Communication in Medical Device Service

Enhance communication in medical device service with FSM software, facilitating real-time updates, two-way messaging, and automated notifications. Features like mobile accessibility and a shared knowledge base streamline workflows, leading to reduced response times and improved first-time fix rates. Try Etaprise FSM for free and revolutionize your team’s collaboration for better patient care.

Read More »
Articles
hardika

Building a Culture of Quality Care: Using FSM Software to Refine Medical Device Field Service

Utilize FSM software to refine medical device field service, automating tasks, improving first-time fix rates, and enhancing communication. With data-driven decision-making, predictive maintenance, and compliance adherence, ensure patient safety and equipment reliability. Try Etaprise FSM for free and elevate the quality of your medical device service operations.

Read More »

Start a free trial today

Get your team the tools they need to achieve peak performance

Benefits

Improved Service Efficiency and Effectiveness:

  • Reduced first-time fix rate by 15-20%
  • Increased technician productivity by 10-15%
  • Reduced average resolution time by 20-30%
  • Increased uptime of medical devices by 5-10% 

Enhanced Cost Management and Regulatory Compliance:

  • Reduced service costs by 10-20%
  • Improved inventory management of spare parts by 10-15%
  • Simplified regulatory compliance management by tracking certifications and permits.
  • Reduced compliance risks and audit-related costs.

Increased Customer Satisfaction and Brand Reputation:

  • Improved customer satisfaction by 10-15%
  • Reduced customer churn by 5-10%
  • Improved brand reputation as a reliable and responsive medical device manufacturer.