Chimney & Fireplace Services

Drive efficiency is all aspects of your Chimney & Fireplace services business using Etaprise Chimney & Fireplace service software

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Field service management Software features for
Chimney & Fireplace Services

Discover the features of Etaprise. Click on any feature below to learn more about it.

Customer Management

Customer 360

Know your customers like never before with Etaprise's unified customer view

Estimates & Quotes

Generate accurate estimates and quotes in seconds, empowering informed decisions and winning more service deals.


Simplify complex service agreements and streamline workflows with our contract management features.

AI driven Lead Generation

Etaprise leverages AI to find ideal customers struggling with field service issues, automatically generating qualified leads for your business.

Appointment management

Etaprise streamlines your field service with effortless appointment booking, scheduling, and dispatch for on-time customer satisfaction.

Customer Asset Management

Etaprise empowers field service with Customer Asset Management, unifying customer insights and asset data for proactive service and deeper relationships.

Work order management

Etaprise streamlines your field service with effortless work order creation, assignment, and tracking.

AI Based Scheduling & Dispatch

Optimize field technician schedules and dispatches with AI-powered automation for your Enterprise.


Prioritize service tickets based on urgency and impact for efficient resolution in Enterprise field service software.

Inventory Management

Etaprise keeps your field service technicians equipped with the right parts, at the right time, every time.

Dispatch Board

Etaprise's Dispatch Board visualizes field service operations in real-time, empowering efficient task assignment and resource optimization.

Job Notifications & Technician Tracking

Stay informed and in control with real-time job notifications and technician location tracking.

Back Office Operations

Field Operations

Work order Tracking

Etaprise empowers field teams with real-time work order visibility, from creation to completion.

Leave & Expense Management

Streamline field service operations with efficient leave & expense tracking within your enterprise software.

AR based Remote Assistance

Enabling remote experts to guide on-site technicians in real-time using Augmented Reality

Knowledge AI

Uses AI to chat with any documents. Just upload, Ask and uncover insights

Field Parts Request

Field service technicians request replacement parts directly from the system for on-site repairs.

Automated Time & attendance management

Streamline field service with automated time & attendance tracking for accurate payroll and efficient scheduling.

Company Profile

Manage your organization's details, including contact information, Address, Bank Details, License and certifications etc.

Employee Profile

Manage your Employess details, including contact information, Address, Payroll Details, License and certifications, Skills etc.

License & Certification management

Simplify compliance and boost technician productivity with centralized License & Certification Management.

Payroll management

Streamline employee pay with automated payroll calculations.

Financials - Invoice & Payments

Manage invoices, payments, and customer finances seamlessly with our Etaprise field service solution.

Vendor Management

Streamline partnerships, track performance, and optimize costs with Etaprise's built-in vendor management for seamless field service.

Manage Company Process

Dashboard & Reporting

Service Performance Dashboard

Track all your service performances all in one place.

Business Performance Dashboard

Keepys you informed about the overall Business performance of your organization.

Technician Dashboard

Track each technician performance individually.

Dispatcher Dashboard

Etaprise field service management software's Dispatcher Dashboard offers a centralized view of all ongoing jobs and technician activity for efficient dispatching and real-time insights.

Financial Performance Dashboard

Track your company's financial information here.

Planning & forecasting Dashboard

Plan and forecast field service activities with real-time insights from our Dashboard & Reporting module.



AI ChatBots with Soot: Answering Customer Questions 24/7

Discover how AI-powered chatbots revolutionize fireplace and chimney services, providing 24/7 customer support, proactive assistance, and personalized interactions. Integrate with Etaprise FSM software for seamless workflow and data-driven insights. Start your free trial today!

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Etaprise Chimney & Fireplace Services Software is a comprehensive solution designed to streamline and manage all aspects of your chimney and fireplace service business. It helps you handle scheduling, dispatch, job management, customer communication, inventory, invoicing, and reporting.

  • Increased efficiency and productivity: Automate tasks, optimize workflow, and manage jobs efficiently.
  • Enhanced customer service: Improve communication, provide timely updates, and offer a seamless experience.
  • Reduced paperwork and administrative tasks: Automate invoicing, scheduling, and reporting to free up your time.
  • Improved profitability: Increase efficiency, reduce costs, and track key performance indicators (KPIs).
  • Gaining deeper insights into your business performance: Utilize comprehensive reports and analytics to make informed decisions.
Features and Functionality
  • Scheduling and dispatch: Manage appointments, assign jobs to technicians, optimize routes.
  • Job management: Track job progress, record materials used, capture customer signatures and photos.
  • Customer management: Store customer information, track interactions, send appointment reminders, and manage communication.
  • Inventory management: Monitor stock levels, reorder materials, manage warranties, and track costs.
  • Invoicing and payments: Create and send invoices electronically, accept online payments, track payment history.
  • Reporting and analytics: Generate reports on job performance, technician productivity, sales trends, and customer satisfaction.
  • Mobile app for technicians: Access job details, update progress, capture photos, submit reports, and communicate with office staff in real-time.

Yes, Etaprise integrates with various accounting, CRM, and other business tools for a unified workflow.

The software is cloud-based, allowing access from any device with an internet connection for increased flexibility.

Implementation and Training

Etaprise is designed to be user-friendly, even for users with limited technical expertise. Comprehensive training and ongoing support are provided to ensure smooth implementation.

Implementation time depends on your business size and complexity. However, most businesses can be up and running within a few weeks.

Training resources typically include online tutorials, webinars, in-person sessions, and ongoing support via phone, email, and live chat.

Cost and Pricing

Costs vary depending on the number of users, desired features, and chosen plan. Flexible options are available to fit your budget.

Etaprise mostly uses a subscription-based model, with monthly or annual fees for access.

Specific Benefits for Chimney & Fireplace Companies:

Advanced dispatch features optimize routes, assign jobs efficiently, and provide real-time communication with technicians, improving scheduling and response times.

Automation features handle tasks like scheduling, invoicing, and reporting, freeing up your time to focus on core business operations and customer service.

Features like customer portals, appointment reminders, online payments, and improved communication tools enhance customer experience and satisfaction.

Improved efficiency, reduced administrative costs, increased sales through better customer service, and optimized job management can significantly impact your profitability.

Comprehensive reporting and analytics provide valuable insights into key performance indicators like job completion rates, technician productivity, and customer satisfaction, enabling data-driven decision-making.

Start a free trial today

Get your team the tools they need to achieve peak performance