• Scheduling and dispatch: Manage appointments, assign jobs to cleaners, optimize routes, and track cleaner location in real-time.
• Job management: Track job progress, record materials used, capture customer signatures and photos, and manage service details and cleaning procedures.
• Customer management: Store customer information, track interactions, send appointment reminders, and manage communication effectively.
• Inventory management: Track cleaning equipment, supplies, and cleaning solutions inventory levels, reorder supplies, and manage equipment maintenance.
• Invoicing and payments: Create and send invoices electronically, accept online payments, and track payment history for accurate billing and cash flow management.
• Reporting and analytics: Generate reports on job performance, cleaner productivity, sales trends, customer satisfaction, and track key performance indicators like average revenue per job and cleaning completion rates.
• Mobile app for cleaners: Access job details, update progress, capture photos, submit reports, and communicate with the office in real-time for efficient field operations.
• Service checklists and protocols: Standardize cleaning procedures, ensure consistent service quality, and maintain a record of cleaning methods used for each job.
• Integrated customer portal: Allow customers to book appointments, request quotes, track job progress, and make online payments for a seamless customer experience.

Yes, Etaprise integrates with various accounting, CRM, and other business tools for a unified workflow and streamlined operations.

The software is cloud-based, allowing access from any device with an internet connection for increased flexibility and remote management of your carpet cleaning business.