• Scheduling and dispatch: Manage appointments, assign jobs to technicians, optimize routes for efficient travel and service.
• Job management: Track job progress, record materials used, capture customer signatures and photos, and manage inspections and pumping details.
• Customer management: Store customer information, track interactions, send appointment reminders, and manage communication effectively.
• Inventory management: Track equipment, pumping materials, and parts inventory levels, reorder supplies, and manage maintenance schedules.
• Invoicing and payments: Create and send invoices electronically, accept online payments, and track payment history for accurate billing.
• Reporting and analytics: Generate reports on job performance, technician productivity, sales trends, customer satisfaction, and track key performance indicators like pump volume and system health.
• Mobile app for technicians: Access job details, update progress, capture photos, submit reports, and communicate with the office in real-time.
• Compliance and maintenance tracking: Track system maintenance schedules, ensure compliance with regulations, and generate reports for regulatory agencies.
• Route optimization and mapping: Utilize GPS tracking and mapping tools to optimize routes and improve dispatch efficiency.

Yes, Etaprise integrates with various accounting, CRM, and other business tools for a unified workflow and streamlined operations.

The software is cloud-based, allowing access from any device with an internet connection for increased flexibility and remote management.